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Network Troubleshooting

Network troubleshooting can be challenging. A network issue may cause problems at any point in the cloud. Using a logical troubleshooting procedure can help mitigate the issue and isolate where the network issue is. This chapter aims to give you the information you need to identify any issues for nova-network or OpenStack Networking (neutron) with Linux Bridge or Open vSwitch.

Using ip a to Check Interface States

On compute nodes and nodes running nova-network, use the following command to see information about interfaces, including information about IPs, VLANs, and whether your interfaces are up:

# ip a

If you are encountering any sort of networking difficulty, one good initial troubleshooting step is to make sure that your interfaces are up. For example:

$ ip a | grep state
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 16436 qdisc noqueue state UNKNOWN
2: eth0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP
   qlen 1000
3: eth1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast
   master br100 state UP qlen 1000
4: virbr0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc noqueue state DOWN
5: br100: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP

You can safely ignore the state of virbr0, which is a default bridge created by libvirt and not used by OpenStack.

Visualizing nova-network Traffic in the Cloud

If you are logged in to an instance and ping an external host, for example, Google, the ping packet takes the route shown in Figure. Traffic route for ping packet.

Traffic route for ping packet

Figure. Traffic route for ping packet

  1. The instance generates a packet and places it on the virtual Network Interface Card (NIC) inside the instance, such as eth0.

  2. The packet transfers to the virtual NIC of the compute host, such as, vnet1. You can find out what vnet NIC is being used by looking at the /etc/libvirt/qemu/instance-xxxxxxxx.xml file.

  3. From the vnet NIC, the packet transfers to a bridge on the compute node, such as br100.

    If you run FlatDHCPManager, one bridge is on the compute node. If you run VlanManager, one bridge exists for each VLAN.

    To see which bridge the packet will use, run the command:

    $ brctl show

    Look for the vnet NIC. You can also reference nova.conf and look for the flat_interface_bridge option.

  4. The packet transfers to the main NIC of the compute node. You can also see this NIC in the brctl output, or you can find it by referencing the flat_interface option in nova.conf.

  5. After the packet is on this NIC, it transfers to the compute node’s default gateway. The packet is now most likely out of your control at this point. The diagram depicts an external gateway. However, in the default configuration with multi-host, the compute host is the gateway.

Reverse the direction to see the path of a ping reply. From this path, you can see that a single packet travels across four different NICs. If a problem occurs with any of these NICs, a network issue occurs.

Visualizing OpenStack Networking Service Traffic in the Cloud

OpenStack Networking has many more degrees of freedom than nova-network does because of its pluggable back end. It can be configured with open source or vendor proprietary plug-ins that control software defined networking (SDN) hardware or plug-ins that use Linux native facilities on your hosts, such as Open vSwitch or Linux Bridge.

The networking chapter of the OpenStack Administrator Guide shows a variety of networking scenarios and their connection paths. The purpose of this section is to give you the tools to troubleshoot the various components involved however they are plumbed together in your environment.

For this example, we will use the Open vSwitch (OVS) back end. Other back-end plug-ins will have very different flow paths. OVS is the most popularly deployed network driver, according to the April 2016 OpenStack User Survey. We’ll describe each step in turn, with Figure. Neutron network paths for reference.

  1. The instance generates a packet and places it on the virtual NIC inside the instance, such as eth0.

  2. The packet transfers to a Test Access Point (TAP) device on the compute host, such as tap690466bc-92. You can find out what TAP is being used by looking at the /etc/libvirt/qemu/instance-xxxxxxxx.xml file.

    The TAP device name is constructed using the first 11 characters of the port ID (10 hex digits plus an included ‘-‘), so another means of finding the device name is to use the neutron command. This returns a pipe-delimited list, the first item of which is the port ID. For example, to get the port ID associated with IP address, do this:

    # openstack port list | grep | cut -d \| -f 2

    Taking the first 11 characters, we can construct a device name of tapff387e54-9e from this output.

    Neutron network paths

    Figure. Neutron network paths

  3. The TAP device is connected to the integration bridge, br-int. This bridge connects all the instance TAP devices and any other bridges on the system. In this example, we have int-br-eth1 and patch-tun. int-br-eth1 is one half of a veth pair connecting to the bridge br-eth1, which handles VLAN networks trunked over the physical Ethernet device eth1. patch-tun is an Open vSwitch internal port that connects to the br-tun bridge for GRE networks.

    The TAP devices and veth devices are normal Linux network devices and may be inspected with the usual tools, such as ip and tcpdump. Open vSwitch internal devices, such as patch-tun, are only visible within the Open vSwitch environment. If you try to run tcpdump -i patch-tun, it will raise an error, saying that the device does not exist.

    It is possible to watch packets on internal interfaces, but it does take a little bit of networking gymnastics. First you need to create a dummy network device that normal Linux tools can see. Then you need to add it to the bridge containing the internal interface you want to snoop on. Finally, you need to tell Open vSwitch to mirror all traffic to or from the internal port onto this dummy port. After all this, you can then run tcpdump on the dummy interface and see the traffic on the internal port.

    To capture packets from the patch-tun internal interface on integration bridge, br-int:

    1. Create and bring up a dummy interface, snooper0:

      # ip link add name snooper0 type dummy
      # ip link set dev snooper0 up
    2. Add device snooper0 to bridge br-int:

      # ovs-vsctl add-port br-int snooper0
    3. Create mirror of patch-tun to snooper0 (returns UUID of mirror port):

      # ovs-vsctl -- set Bridge br-int mirrors=@m  -- --id=@snooper0 \
        get Port snooper0  -- --id=@patch-tun get Port patch-tun \
        -- --id=@m create Mirror name=mymirror select-dst-port=@patch-tun \
        select-src-port=@patch-tun output-port=@snooper0 select_all=1
    4. Profit. You can now see traffic on patch-tun by running tcpdump -i snooper0.

    5. Clean up by clearing all mirrors on br-int and deleting the dummy interface:

      # ovs-vsctl clear Bridge br-int mirrors
      # ovs-vsctl del-port br-int snooper0
      # ip link delete dev snooper0

    On the integration bridge, networks are distinguished using internal VLANs regardless of how the networking service defines them. This allows instances on the same host to communicate directly without transiting the rest of the virtual, or physical, network. These internal VLAN IDs are based on the order they are created on the node and may vary between nodes. These IDs are in no way related to the segmentation IDs used in the network definition and on the physical wire.

    VLAN tags are translated between the external tag defined in the network settings, and internal tags in several places. On the br-int, incoming packets from the int-br-eth1 are translated from external tags to internal tags. Other translations also happen on the other bridges and will be discussed in those sections.

    To discover which internal VLAN tag is in use for a given external VLAN by using the ovs-ofctl command

    1. Find the external VLAN tag of the network you’re interested in. This is the provider:segmentation_id as returned by the networking service:

      # neutron net-show --fields provider:segmentation_id <network name>
      | Field                     | Value                                |
      | provider:network_type     | vlan                                 |
      | provider:segmentation_id  | 2113                                 |
    2. Grep for the provider:segmentation_id, 2113 in this case, in the output of ovs-ofctl dump-flows br-int:

      # ovs-ofctl dump-flows br-int | grep vlan=2113
      cookie=0x0, duration=173615.481s, table=0, n_packets=7676140,
      n_bytes=444818637, idle_age=0, hard_age=65534, priority=3,
      in_port=1,dl_vlan=2113 actions=mod_vlan_vid:7,NORMAL

      Here you can see packets received on port ID 1 with the VLAN tag 2113 are modified to have the internal VLAN tag 7. Digging a little deeper, you can confirm that port 1 is in fact int-br-eth1:

      # ovs-ofctl show br-int
      OFPT_FEATURES_REPLY (xid=0x2): dpid:000022bc45e1914b
      n_tables:254, n_buffers:256
       1(int-br-eth1): addr:c2:72:74:7f:86:08
           config:     0
           state:      0
           current:    10GB-FD COPPER
           speed: 10000 Mbps now, 0 Mbps max
       2(patch-tun): addr:fa:24:73:75:ad:cd
           config:     0
           state:      0
           speed: 0 Mbps now, 0 Mbps max
       3(tap9be586e6-79): addr:fe:16:3e:e6:98:56
           config:     0
           state:      0
           current:    10MB-FD COPPER
           speed: 10 Mbps now, 0 Mbps max
       LOCAL(br-int): addr:22:bc:45:e1:91:4b
           config:     0
           state:      0
           speed: 0 Mbps now, 0 Mbps max
      OFPT_GET_CONFIG_REPLY (xid=0x4): frags=normal miss_send_len=0
  4. The next step depends on whether the virtual network is configured to use 802.1q VLAN tags or GRE:

    1. VLAN-based networks exit the integration bridge via veth interface int-br-eth1 and arrive on the bridge br-eth1 on the other member of the veth pair phy-br-eth1. Packets on this interface arrive with internal VLAN tags and are translated to external tags in the reverse of the process described above:

      # ovs-ofctl dump-flows br-eth1 | grep 2113
      cookie=0x0, duration=184168.225s, table=0, n_packets=0, n_bytes=0,
      idle_age=65534, hard_age=65534, priority=4,in_port=1,dl_vlan=7

      Packets, now tagged with the external VLAN tag, then exit onto the physical network via eth1. The Layer2 switch this interface is connected to must be configured to accept traffic with the VLAN ID used. The next hop for this packet must also be on the same layer-2 network.

    2. GRE-based networks are passed with patch-tun to the tunnel bridge br-tun on interface patch-int. This bridge also contains one port for each GRE tunnel peer, so one for each compute node and network node in your network. The ports are named sequentially from gre-1 onward.

      Matching gre-<n> interfaces to tunnel endpoints is possible by looking at the Open vSwitch state:

      # ovs-vsctl show | grep -A 3 -e Port\ \"gre-
              Port "gre-1"
                  Interface "gre-1"
                      type: gre
                      options: {in_key=flow, local_ip="",
                      out_key=flow, remote_ip=""}

      In this case, gre-1 is a tunnel from IP, which should match a local interface on this node, to IP on the remote side.

      These tunnels use the regular routing tables on the host to route the resulting GRE packet, so there is no requirement that GRE endpoints are all on the same layer-2 network, unlike VLAN encapsulation.

      All interfaces on the br-tun are internal to Open vSwitch. To monitor traffic on them, you need to set up a mirror port as described above for patch-tun in the br-int bridge.

      All translation of GRE tunnels to and from internal VLANs happens on this bridge.

    To discover which internal VLAN tag is in use for a GRE tunnel by using the ovs-ofctl command

    1. Find the provider:segmentation_id of the network you’re interested in. This is the same field used for the VLAN ID in VLAN-based networks:

      # neutron net-show --fields provider:segmentation_id <network name>
      | Field                    | Value |
      | provider:network_type    | gre   |
      | provider:segmentation_id | 3     |
    2. Grep for 0x<provider:segmentation_id>, 0x3 in this case, in the output of ovs-ofctl dump-flows br-tun:

      # ovs-ofctl dump-flows br-tun|grep 0x3
      cookie=0x0, duration=380575.724s, table=2, n_packets=1800,
      n_bytes=286104, priority=1,tun_id=0x3
       cookie=0x0, duration=715.529s, table=20, n_packets=5,
      n_bytes=830, hard_timeout=300,priority=1,
       cookie=0x0, duration=193729.242s, table=21, n_packets=58761,
      n_bytes=2618498, dl_vlan=1 actions=strip_vlan,set_tunnel:0x3,

      Here, you see three flows related to this GRE tunnel. The first is the translation from inbound packets with this tunnel ID to internal VLAN ID 1. The second shows a unicast flow to output port 53 for packets destined for MAC address fa:16:3e:a6:48:24. The third shows the translation from the internal VLAN representation to the GRE tunnel ID flooded to all output ports. For further details of the flow descriptions, see the man page for ovs-ofctl. As in the previous VLAN example, numeric port IDs can be matched with their named representations by examining the output of ovs-ofctl show br-tun.

  5. The packet is then received on the network node. Note that any traffic to the l3-agent or dhcp-agent will be visible only within their network namespace. Watching any interfaces outside those namespaces, even those that carry the network traffic, will only show broadcast packets like Address Resolution Protocols (ARPs), but unicast traffic to the router or DHCP address will not be seen. See Dealing with Network Namespaces for detail on how to run commands within these namespaces.

    Alternatively, it is possible to configure VLAN-based networks to use external routers rather than the l3-agent shown here, so long as the external router is on the same VLAN:

    1. VLAN-based networks are received as tagged packets on a physical network interface, eth1 in this example. Just as on the compute node, this interface is a member of the br-eth1 bridge.

    2. GRE-based networks will be passed to the tunnel bridge br-tun, which behaves just like the GRE interfaces on the compute node.

  6. Next, the packets from either input go through the integration bridge, again just as on the compute node.

  7. The packet then makes it to the l3-agent. This is actually another TAP device within the router’s network namespace. Router namespaces are named in the form qrouter-<router-uuid>. Running ip a within the namespace will show the TAP device name, qr-e6256f7d-31 in this example:

    # ip netns exec qrouter-e521f9d0-a1bd-4ff4-bc81-78a60dd88fe5 ip a | grep state
    10: qr-e6256f7d-31: <BROADCAST,UP,LOWER_UP> mtu 1500 qdisc noqueue
        state UNKNOWN
    11: qg-35916e1f-36: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500
        qdisc pfifo_fast state UNKNOWN qlen 500
    28: lo: <LOOPBACK,UP,LOWER_UP> mtu 16436 qdisc noqueue state UNKNOWN
  8. The qg-<n> interface in the l3-agent router namespace sends the packet on to its next hop through device eth2 on the external bridge br-ex. This bridge is constructed similarly to br-eth1 and may be inspected in the same way.

  9. This external bridge also includes a physical network interface, eth2 in this example, which finally lands the packet on the external network destined for an external router or destination.

  10. DHCP agents running on OpenStack networks run in namespaces similar to the l3-agents. DHCP namespaces are named qdhcp-<uuid> and have a TAP device on the integration bridge. Debugging of DHCP issues usually involves working inside this network namespace.

Finding a Failure in the Path

Use ping to quickly find where a failure exists in the network path. In an instance, first see whether you can ping an external host, such as google.com. If you can, then there shouldn’t be a network problem at all.

If you can’t, try pinging the IP address of the compute node where the instance is hosted. If you can ping this IP, then the problem is somewhere between the compute node and that compute node’s gateway.

If you can’t ping the IP address of the compute node, the problem is between the instance and the compute node. This includes the bridge connecting the compute node’s main NIC with the vnet NIC of the instance.

One last test is to launch a second instance and see whether the two instances can ping each other. If they can, the issue might be related to the firewall on the compute node.


One great, although very in-depth, way of troubleshooting network issues is to use tcpdump. We recommended using tcpdump at several points along the network path to correlate where a problem might be. If you prefer working with a GUI, either live or by using a tcpdump capture, check out Wireshark.

For example, run the following command:

# tcpdump -i any -n -v 'icmp[icmptype] = icmp-echoreply or icmp[icmptype] = icmp-echo'

Run this on the command line of the following areas:

  1. An external server outside of the cloud

  2. A compute node

  3. An instance running on that compute node

In this example, these locations have the following IP addresses:

Compute Node
External Server

Next, open a new shell to the instance and then ping the external host where tcpdump is running. If the network path to the external server and back is fully functional, you see something like the following:

On the external server:

12:51:42.020227 IP (tos 0x0, ttl 61, id 0, offset 0, flags [DF],
proto ICMP (1), length 84) > ICMP echo request, id 24895, seq 1, length 64
12:51:42.020255 IP (tos 0x0, ttl 64, id 8137, offset 0, flags [none],
proto ICMP (1), length 84) > ICMP echo reply, id 24895, seq 1,
    length 64

On the compute node:

12:51:42.019519 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF],
proto ICMP (1), length 84) > ICMP echo request, id 24895, seq 1, length 64
12:51:42.019519 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF],
proto ICMP (1), length 84) > ICMP echo request, id 24895, seq 1, length 64
12:51:42.019545 IP (tos 0x0, ttl 63, id 0, offset 0, flags [DF],
proto ICMP (1), length 84) > ICMP echo request, id 24895, seq 1, length 64
12:51:42.019780 IP (tos 0x0, ttl 62, id 8137, offset 0, flags [none],
proto ICMP (1), length 84) > ICMP echo reply, id 24895, seq 1, length 64
12:51:42.019801 IP (tos 0x0, ttl 61, id 8137, offset 0, flags [none],
proto ICMP (1), length 84) > ICMP echo reply, id 24895, seq 1, length 64
12:51:42.019807 IP (tos 0x0, ttl 61, id 8137, offset 0, flags [none],
proto ICMP (1), length 84) > ICMP echo reply, id 24895, seq 1, length 64

On the instance:

12:51:42.020974 IP (tos 0x0, ttl 61, id 8137, offset 0, flags [none],
proto ICMP (1), length 84) > ICMP echo reply, id 24895, seq 1, length 64

Here, the external server received the ping request and sent a ping reply. On the compute node, you can see that both the ping and ping reply successfully passed through. You might also see duplicate packets on the compute node, as seen above, because tcpdump captured the packet on both the bridge and outgoing interface.


Through nova-network or neutron, OpenStack Compute automatically manages iptables, including forwarding packets to and from instances on a compute node, forwarding floating IP traffic, and managing security group rules. In addition to managing the rules, comments (if supported) will be inserted in the rules to help indicate the purpose of the rule.

The following comments are added to the rule set as appropriate:

  • Perform source NAT on outgoing traffic.

  • Default drop rule for unmatched traffic.

  • Direct traffic from the VM interface to the security group chain.

  • Jump to the VM specific chain.

  • Direct incoming traffic from VM to the security group chain.

  • Allow traffic from defined IP/MAC pairs.

  • Drop traffic without an IP/MAC allow rule.

  • Allow DHCP client traffic.

  • Prevent DHCP Spoofing by VM.

  • Send unmatched traffic to the fallback chain.

  • Drop packets that are not associated with a state.

  • Direct packets associated with a known session to the RETURN chain.

  • Allow IPv6 ICMP traffic to allow RA packets.

Run the following command to view the current iptables configuration:

# iptables-save


If you modify the configuration, it reverts the next time you restart nova-network or neutron-server. You must use OpenStack to manage iptables.

Network Configuration in the Database for nova-network

With nova-network, the nova database table contains a few tables with networking information:


Contains each possible IP address for the subnet(s) added to Compute. This table is related to the instances table by way of the fixed_ips.instance_uuid column.


Contains each floating IP address that was added to Compute. This table is related to the fixed_ips table by way of the floating_ips.fixed_ip_id column.


Not entirely network specific, but it contains information about the instance that is utilizing the fixed_ip and optional floating_ip.

From these tables, you can see that a floating IP is technically never directly related to an instance; it must always go through a fixed IP.

Manually Disassociating a Floating IP

Sometimes an instance is terminated but the floating IP was not correctly disassociated from that instance. Because the database is in an inconsistent state, the usual tools to disassociate the IP no longer work. To fix this, you must manually update the database.

First, find the UUID of the instance in question:

mysql> select uuid from instances where hostname = 'hostname';

Next, find the fixed IP entry for that UUID:

mysql> select * from fixed_ips where instance_uuid = '<uuid>';

You can now get the related floating IP entry:

mysql> select * from floating_ips where fixed_ip_id = '<fixed_ip_id>';

And finally, you can disassociate the floating IP:

mysql> update floating_ips set fixed_ip_id = NULL, host = NULL where
       fixed_ip_id = '<fixed_ip_id>';

You can optionally also deallocate the IP from the user’s pool:

mysql> update floating_ips set project_id = NULL where
       fixed_ip_id = '<fixed_ip_id>';

Debugging DHCP Issues with nova-network

One common networking problem is that an instance boots successfully but is not reachable because it failed to obtain an IP address from dnsmasq, which is the DHCP server that is launched by the nova-network service.

The simplest way to identify that this is the problem with your instance is to look at the console output of your instance. If DHCP failed, you can retrieve the console log by doing:

$ openstack console log show <instance name or uuid>

If your instance failed to obtain an IP through DHCP, some messages should appear in the console. For example, for the Cirros image, you see output that looks like the following:

udhcpc (v1.17.2) started
Sending discover...
Sending discover...
Sending discover...
No lease, forking to background
starting DHCP forEthernet interface eth0 [ [1;32mOK[0;39m ]
cloud-setup: checking
wget: can't connect to remote host ( Network is

After you establish that the instance booted properly, the task is to figure out where the failure is.

A DHCP problem might be caused by a misbehaving dnsmasq process. First, debug by checking logs and then restart the dnsmasq processes only for that project (tenant). In VLAN mode, there is a dnsmasq process for each tenant. Once you have restarted targeted dnsmasq processes, the simplest way to rule out dnsmasq causes is to kill all of the dnsmasq processes on the machine and restart nova-network. As a last resort, do this as root:

# killall dnsmasq
# restart nova-network


Use openstack-nova-network on RHEL/CentOS/Fedora but nova-network on Ubuntu/Debian.

Several minutes after nova-network is restarted, you should see new dnsmasq processes running:

# ps aux | grep dnsmasq
nobody 3735 0.0 0.0 27540 1044 ? S 15:40 0:00 /usr/sbin/dnsmasq --strict-order
    --bind-interfaces --conf-file=
    --domain=novalocal --pid-file=/var/lib/nova/networks/nova-br100.pid
    --listen-address= --except-interface=lo
    --dhcp-script=/usr/bin/nova-dhcpbridge --leasefile-ro
root 3736 0.0 0.0 27512 444 ? S 15:40 0:00 /usr/sbin/dnsmasq --strict-order
     --bind-interfaces --conf-file=
     --domain=novalocal --pid-file=/var/lib/nova/networks/nova-br100.pid
     --listen-address= --except-interface=lo
     --dhcp-script=/usr/bin/nova-dhcpbridge --leasefile-ro

If your instances are still not able to obtain IP addresses, the next thing to check is whether dnsmasq is seeing the DHCP requests from the instance. On the machine that is running the dnsmasq process, which is the compute host if running in multi-host mode, look at /var/log/syslog to see the dnsmasq output. If dnsmasq is seeing the request properly and handing out an IP, the output looks like this:

Feb 27 22:01:36 mynode dnsmasq-dhcp[2438]: DHCPDISCOVER(br100) fa:16:3e:56:0b:6f
Feb 27 22:01:36 mynode dnsmasq-dhcp[2438]: DHCPOFFER(br100)
Feb 27 22:01:36 mynode dnsmasq-dhcp[2438]: DHCPREQUEST(br100)
Feb 27 22:01:36 mynode dnsmasq-dhcp[2438]: DHCPACK(br100)
                                           fa:16:3e:56:0b:6f test

If you do not see the DHCPDISCOVER, a problem exists with the packet getting from the instance to the machine running dnsmasq. If you see all of the preceding output and your instances are still not able to obtain IP addresses, then the packet is able to get from the instance to the host running dnsmasq, but it is not able to make the return trip.

You might also see a message such as this:

Feb 27 22:01:36 mynode dnsmasq-dhcp[25435]: DHCPDISCOVER(br100)
            fa:16:3e:78:44:84 no address available

This may be a dnsmasq and/or nova-network related issue. (For the preceding example, the problem happened to be that dnsmasq did not have any more IP addresses to give away because there were no more fixed IPs available in the OpenStack Compute database.)

If there’s a suspicious-looking dnsmasq log message, take a look at the command-line arguments to the dnsmasq processes to see if they look correct:

$ ps aux | grep dnsmasq

The output looks something like the following:

108 1695 0.0 0.0 25972 1000 ? S Feb26 0:00 /usr/sbin/dnsmasq
 -u libvirt-dnsmasq
 --strict-order --bind-interfaces
 --pid-file=/var/run/libvirt/network/default.pid --conf-file=
 --except-interface lo --listen-address
 --dhcp-lease-max=253 --dhcp-no-override
nobody 2438 0.0 0.0 27540 1096 ? S Feb26 0:00 /usr/sbin/dnsmasq
 --strict-order --bind-interfaces --conf-file=
 --domain=novalocal --pid-file=/var/lib/nova/networks/nova-br100.pid
 --dhcp-script=/usr/bin/nova-dhcpbridge --leasefile-ro
root 2439 0.0 0.0 27512 472 ? S Feb26 0:00 /usr/sbin/dnsmasq --strict-order
 --bind-interfaces --conf-file=
 --domain=novalocal --pid-file=/var/lib/nova/networks/nova-br100.pid
 --dhcp-script=/usr/bin/nova-dhcpbridge --leasefile-ro

The output shows three different dnsmasq processes. The dnsmasq process that has the DHCP subnet range of belongs to libvirt and can be ignored. The other two dnsmasq processes belong to nova-network. The two processes are actually related—one is simply the parent process of the other. The arguments of the dnsmasq processes should correspond to the details you configured nova-network with.

If the problem does not seem to be related to dnsmasq itself, at this point use tcpdump on the interfaces to determine where the packets are getting lost.

DHCP traffic uses UDP. The client sends from port 68 to port 67 on the server. Try to boot a new instance and then systematically listen on the NICs until you identify the one that isn’t seeing the traffic. To use tcpdump to listen to ports 67 and 68 on br100, you would do:

# tcpdump -i br100 -n port 67 or port 68

You should be doing sanity checks on the interfaces using command such as ip a and brctl show to ensure that the interfaces are actually up and configured the way that you think that they are.

Debugging DNS Issues

If you are able to use SSH to log into an instance, but it takes a very long time (on the order of a minute) to get a prompt, then you might have a DNS issue. The reason a DNS issue can cause this problem is that the SSH server does a reverse DNS lookup on the IP address that you are connecting from. If DNS lookup isn’t working on your instances, then you must wait for the DNS reverse lookup timeout to occur for the SSH login process to complete.

When debugging DNS issues, start by making sure that the host where the dnsmasq process for that instance runs is able to correctly resolve. If the host cannot resolve, then the instances won’t be able to either.

A quick way to check whether DNS is working is to resolve a hostname inside your instance by using the host command. If DNS is working, you should see:

$ host openstack.org
openstack.org has address
openstack.org mail is handled by 10 mx1.emailsrvr.com.
openstack.org mail is handled by 20 mx2.emailsrvr.com.

If you’re running the Cirros image, it doesn’t have the “host” program installed, in which case you can use ping to try to access a machine by hostname to see whether it resolves. If DNS is working, the first line of ping would be:

$ ping openstack.org
PING openstack.org ( 56 data bytes

If the instance fails to resolve the hostname, you have a DNS problem. For example:

$ ping openstack.org
ping: bad address 'openstack.org'

In an OpenStack cloud, the dnsmasq process acts as the DNS server for the instances in addition to acting as the DHCP server. A misbehaving dnsmasq process may be the source of DNS-related issues inside the instance. As mentioned in the previous section, the simplest way to rule out a misbehaving dnsmasq process is to kill all the dnsmasq processes on the machine and restart nova-network. However, be aware that this command affects everyone running instances on this node, including tenants that have not seen the issue. As a last resort, as root:

# killall dnsmasq
# restart nova-network

After the dnsmasq processes start again, check whether DNS is working.

If restarting the dnsmasq process doesn’t fix the issue, you might need to use tcpdump to look at the packets to trace where the failure is. The DNS server listens on UDP port 53. You should see the DNS request on the bridge (such as, br100) of your compute node. Let’s say you start listening with tcpdump on the compute node:

# tcpdump -i br100 -n -v udp port 53
tcpdump: listening on br100, link-type EN10MB (Ethernet), capture size 65535 bytes

Then, if you use SSH to log into your instance and try ping openstack.org, you should see something like:

16:36:18.807518 IP (tos 0x0, ttl 64, id 56057, offset 0, flags [DF],
 proto UDP (17), length 59) > 2+ A? openstack.org. (31)
16:36:18.808285 IP (tos 0x0, ttl 64, id 0, offset 0, flags [DF],
 proto UDP (17), length 75) > 2 1/0/0 openstack.org. A (47)

Troubleshooting Open vSwitch

Open vSwitch, as used in the previous OpenStack Networking examples is a full-featured multilayer virtual switch licensed under the open source Apache 2.0 license. Full documentation can be found at the project’s website. In practice, given the preceding configuration, the most common issues are being sure that the required bridges (br-int, br-tun, and br-ex) exist and have the proper ports connected to them.

The Open vSwitch driver should and usually does manage this automatically, but it is useful to know how to do this by hand with the ovs-vsctl command. This command has many more subcommands than we will use here; see the man page or use ovs-vsctl --help for the full listing.

To list the bridges on a system, use ovs-vsctl list-br. This example shows a compute node that has an internal bridge and a tunnel bridge. VLAN networks are trunked through the eth1 network interface:

# ovs-vsctl list-br

Working from the physical interface inwards, we can see the chain of ports and bridges. First, the bridge eth1-br, which contains the physical network interface eth1 and the virtual interface phy-eth1-br:

# ovs-vsctl list-ports eth1-br

Next, the internal bridge, br-int, contains int-eth1-br, which pairs with phy-eth1-br to connect to the physical network shown in the previous bridge, patch-tun, which is used to connect to the GRE tunnel bridge and the TAP devices that connect to the instances currently running on the system:

# ovs-vsctl list-ports br-int

The tunnel bridge, br-tun, contains the patch-int interface and gre-<N> interfaces for each peer it connects to via GRE, one for each compute and network node in your cluster:

# ovs-vsctl list-ports br-tun

If any of these links are missing or incorrect, it suggests a configuration error. Bridges can be added with ovs-vsctl add-br, and ports can be added to bridges with ovs-vsctl add-port. While running these by hand can be useful debugging, it is imperative that manual changes that you intend to keep be reflected back into your configuration files.

Dealing with Network Namespaces

Linux network namespaces are a kernel feature the networking service uses to support multiple isolated layer-2 networks with overlapping IP address ranges. The support may be disabled, but it is on by default. If it is enabled in your environment, your network nodes will run their dhcp-agents and l3-agents in isolated namespaces. Network interfaces and traffic on those interfaces will not be visible in the default namespace.

To see whether you are using namespaces, run ip netns:

# ip netns

L3-agent router namespaces are named qrouter-<router_uuid>, and dhcp-agent name spaces are named qdhcp-<net_uuid>. This output shows a network node with four networks running dhcp-agents, one of which is also running an l3-agent router. It’s important to know which network you need to be working in. A list of existing networks and their UUIDs can be obtained by running openstack network list with administrative credentials.

Once you’ve determined which namespace you need to work in, you can use any of the debugging tools mention earlier by prefixing the command with ip netns exec <namespace>. For example, to see what network interfaces exist in the first qdhcp namespace returned above, do this:

# ip netns exec qdhcp-e521f9d0-a1bd-4ff4-bc81-78a60dd88fe5 ip a
10: tape6256f7d-31: <BROADCAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UNKNOWN
    link/ether fa:16:3e:aa:f7:a1 brd ff:ff:ff:ff:ff:ff
    inet brd scope global tape6256f7d-31
    inet brd scope global tape6256f7d-31
    inet6 fe80::f816:3eff:feaa:f7a1/64 scope link
    valid_lft forever preferred_lft forever
28: lo: <LOOPBACK,UP,LOWER_UP> mtu 16436 qdisc noqueue state UNKNOWN
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet scope host lo
    inet6 ::1/128 scope host
    valid_lft forever preferred_lft forever

From this you see that the DHCP server on that network is using the tape6256f7d-31 device and has an IP address of Seeing the address, you can also see that the dhcp-agent is running a metadata-proxy service. Any of the commands mentioned previously in this chapter can be run in the same way. It is also possible to run a shell, such as bash, and have an interactive session within the namespace. In the latter case, exiting the shell returns you to the top-level default namespace.

Assign a lost IPv4 address back to a project

  1. Using administrator credentials, confirm the lost IP address is still available:

    # openstack server list --all-project | grep 'IP-ADDRESS'
  2. Create a port:

    $ openstack port create --network NETWORK_ID PORT_NAME
  3. Update the new port with the IPv4 address:

    # openstack subnet list
    # neutron port-update PORT_NAME --request-format=json --fixed-ips \
    type=dict list=true subnet_id=NETWORK_ID_IPv4_SUBNET_ID \
    ip_address=IP_ADDRESS  subnet_id=NETWORK_ID_IPv6_SUBNET_ID
    # openstack port show PORT-NAME

Tools for automated neutron diagnosis

easyOVS is a useful tool when it comes to operating your OpenvSwitch bridges and iptables on your OpenStack platform. It automatically associates the virtual ports with the VM MAC/IP, VLAN tag and namespace information, as well as the iptables rules for VMs.

Don is another convenient network analysis and diagnostic system that provides a completely automated service for verifying and diagnosing the networking functionality provided by OVS.

Additionally, you can refer to neutron client for more options.